Privacy policy

This Privacy Policy describes how shapeaura.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Information We Collect

We collect Personal Information to help us deliver a personalized experience and fulfill your orders. This includes:

Device Information

  • Purpose: Load the site accurately, perform analytics, and support marketing efforts.

  • Collection: Automatically through cookies, web beacons, log files, tags, or pixels.

  • Personal Information: IP address, browser type, time zone, cookie data, and interactions with the site.

Order Information

  • Purpose: Fulfill your orders, process payments, provide customer service, prevent fraud, and send updates.

  • Collection: Directly from you.

  • Personal Information: Name, billing and shipping addresses, payment details, email, phone number.

Customer Support

  • Purpose: Provide assistance and resolve inquiries.

  • Collection: From your interactions with us.

  • Personal Information: Name, email, order details, and messages exchanged.

SMS Marketing and Abandoned Cart Tracking

We value your privacy and the information you share when opting in to receive SMS marketing. This information is used to send order updates, review requests, special offers, and abandoned cart reminders.

How we track abandoned carts:

Shapeaura’s website uses cookies and website plugins to track items added to your cart, including when a cart is abandoned. This information helps us know when to send SMS cart reminder messages.

SMS consent data:

Shapeaura does not sell or share SMS opt-in data and consent with non-affiliated third parties. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Behavioral Advertising

We use your information to serve personalized ads through platforms like Google and Facebook. You can learn how to opt-out by visiting:

Location Tracking (If applicable)

If you allow location access through your device or browser, we may use that data to tailor content and product recommendations based on your region. We do not store precise location data without your consent.

Your Rights

Depending on your region (EEA or California), you have rights to access, update, delete, or port your data. Please contact us at orders@shapeaura.com for such requests.

Contact

If you have questions about our privacy practices, please email us at orders@shapeaura.com or mail us at:

hello@shapeaura.com